For domestic orders (In Egypt) we allow for refunds or exchanges for another size or print within 14 days of receiving your order. There is a 35 EGP fee for refunds or exchanges to be paid upon delivery.
We do not offer refunds or exchanges on any international orders (Outside of Egypt) unless in the rare case that the item received is faulty or defective.
Customers are responsible for all costs associated with returning goods to us.
Sale items cannot be refunded or exchanged unless the item received is faulty or defective.
For the full details on our return/exchange policy please check our Returns and Exchanges page found down below in the footer.